Does your Jewelry contain any toxic materials?
All jewelry supplied by Paradise is hypoallergenic and free from nickel, lead, and cadmium. Testing services to comply with your country's legal regulations are available as well upon request. As usual, lead is below 200ppm and Cadmium is 75ppm. If you require more lower data, please kindly contact us to discuss details.
Can you send us a sample so we can check the quality?
Yes, we do offer samples. You can email us, and we can go through the pieces you want as samples via [email protected].
What's your turnaround time?
One thing we strive for at Paradise is a fast turnaround time. We have an efficient production line that will ensure your orders don’t get delayed. That being said, the amount of time taken to deliver your piece will depend on the kind of design you choose and the quantity of your order. We ask that you give us at least 3 to 5 weeks for a mass order and no more than 8 weeks if you made your order during peak season.
What's your way of shipment?
You can talk to us if you need better details of the delivery options we offer and how long they take to get to you. For delivery, always contact us at [email protected] for more details.
Are you able to assist with packaging?
Yes, we facilitate packaging solutions as well. All you need to do is get us your digital design, and we will work on the production of the packages. We can as well design a good layout for you and mail it to you so you can approve it. If you have your own packaging company, then you can use our sales team to contact them so your jewelry and packaging are delivered at the same time.
How can I plan for the payment?
No matter which method you choose PayPal, Payoneer, Western Union, or Bank Transfer, please send the remittance detail information to our e-mail address: [email protected].
Do your jewelry pieces in silver tarnish after a while?
All silver tarnishes over time due to oxidation, which is the metal reacting to the oxygen in the air. E-Coating is a great way to reduce the rate at which these pieces will tarnish. If you sell high-end jewelry then you might want to use thorium over the silver sterling base. Your pieces will, however, look darker when you use thorium as a coating.
Do you work with real or even imitation plating?
We work with both plating depending on your cost. Imitation plating is definitely cheaper than the real deal, but if you work with high-end products, then always go for the real plating. All our gold, as well as rose-gold plated pieces, are real and well-plated using the electroplating process.
Do you do custom-designed pieces?
We do work with custom design options. We understand that every client is unique and therefore ensure that you get what works with your style and design. All you need to do is send us your design and we will work on ensuring it gets done. We will work on a sample and send it over so you approve it before we get started on the bulk order.